Letters & Recognition
So I talked to my girlfriend, I told her I wanted the surprise to be "when", rather than "what" the ring looked like, and she was, of course, excited. (I also learned something very important from this conversation: she wanted a sapphire! NOT a diamond.) So we did our research, we shopped around, until we finally came across Icing on the Ring, a charming and sophisticated store in downtown LA. Miranda greeted us, and immediately took some edge off the overwhelming realization that there are likely thousands of ring possibilities in any given store. She helped us talk out what we liked, and what matched my girlfriend's style. I learned the rings are entirely more interesting and complicated than I'd ever imagined. But Miranda made them feel simple, and understandable. Miranda recommended we schedule an appointment with Raffi to go through the different cuts and colors; selecting a sapphire comes with its own unique considerations. Raffi spent a long time with me; I stopped in several times to review and discuss; I made phone calls, I emailed pictures and asked for quotes, and every time, Raffi responded with diligence and care, as if I was his priority customer number one.
But for all the time I'd spent considering every little detail about this purchase, it was actually the first day that I'd met Raffi that I'd decided I would buy from Icing on the Ring. He sat us down to take a look at a selection of stones, and after a good hour or so of his time, for no reason other than my own, cautious nature, I put up some defense; I politely explained "Just so you know, we're still shopping around, and won't be making any decisions any time soon." I was prepared for a gentle nudge or a careful pushback from Raffi. Instead, in his own words he told me, "You know, my dad taught to never make the hard sell. This is an important decision, and it's yours to make. I won't ever talk you into anything you're not ready to buy."
Raffi gave me every reason to trust him, and I could not imagine a more perfect ring for the woman I love, so hey, thank you very much, kind sir"
And the best news of all? My girlfriend became my fiancé last weekend! She said yes! Needless to say, she (and all our friends and family) have said the ring is absolutely stunning. I can't wait to introduce my fiancé to everyone at Icing and eventually get our wedding bands there!"
Ani worked with us every step of the way to design exactly what my wife had in mind, and showed us options that helped us stay within budget. We were under a bit of a time crunch as well, and were a bit nervous as we scheduled our ring pick-up as a stop on the way to the airport for our destination wedding.
The Rupchians had the rings ready for us on time, even though they'd closed the shop for a holiday, and they were everything we had hoped they would be. Perfection.
This isn't the kind of service you seem to find anymore. Skip the mall stores and big corporate chains. My wife already has other jewelry ideas, and I can't wait to see what she and Ani come up with!
Thank you for everything - we'll be back for some additional icing on my wife's rings :)
After seeing a whole bunch of options (mismatched bands were raised by Ani, I LOVED the idea but wasn’t sure if I was going to regret it? :/ Maybe for our anniversary band, haha).
There isn’t anything negative to say about here and Ani. Everyone else was very courteous as well. We picked up my wedding band 2 weeks later - a very smooth transaction throughout. Would recommend this place for any Tacori lovers!